Terms and conditios of use

Biznaga Sureña S.L. 

C/ Clavel, 16
Rincón de la Victoria
29730 Málaga
CIF B93369551

This text is a translation from Spanish. In case of doubt, misunderstanding or dispute, see the original text in Spanish or contact customer service.


The General Conditions expressly regulate the relations arising between Biznaga Sureña S.L. , C / Clavel, 16 29730 Malaga (Spain), and CIF B93369551 (hereinafter, "Biznaga Sureña SL") and third (hereinafter "Users") to be discharged as users and / or purchase products through the online store official website Sureña Biznaga SL (Http://www.eljamondebellota.com ", hereinafter the" Store ").

These general conditions are ruled by the Spanish Law. The parties submit, at its option, to resolve conflicts and renouncing any other jurisdiction, the courts of your domicile. Also, as an entity attached to TRUST ONLINE and the terms of its Code of Ethics, in case of disputes relating to recruitment and online advertising, data protection, child protection and accessibility, the user can go to system-court settlement of disputes TRUST ONLINE (www.confianzaonline.es), embodied in the Jury of Advertising and the National Consumer Arbitration Board.

2.1 The User agrees, in general, to use the Store to purchase the Products and use each of the services of the shop diligently, in accordance with the law, morality, public order and the provisions of these General conditions, and shall also refrain from using them in any way that may impede, damage or impair the normal functioning and enjoyment of the Shop by Users or that may harm or cause damage to property and rights of Biznaga Sureña SL, its suppliers, users or in general any third party.

3.1 Biznaga Sureña S.L. It reserves the right to decide, at all times, the Products that are offered to users through the Shop. In particular, Biznaga Sureña S.L. may at any time add new products to those offered or included in the Store, understanding that unless otherwise provided, such new products shall be governed by the provisions of these Terms and Conditions are available. Also, Biznaga Sureña S.L. It reserves the right to stop providing or facilitating access and use at any time and without notice of any of the various types of products offered in the store.

3.2 The Products included in the Store shall match, as faithfully as possible to allow visualization technology in web the Products effectively offered. The images may not correspond exactly to the selected product. The characteristics of the products and their prices appear in the Shop. The prices indicated in the Shop are in Euros and include VAT, unless otherwise indicated.

3.3 The images shown on each product are by way of example and not vinculativas and may not match exactly the product that the user chooses.

4.1 During the purchase process, the user will be informed of the shipping costs. Shipping costs will vary depending on the weight of the selected products. Within a maximum period of twenty-four (24) hours, Biznaga Sureña S.L. send an email to the user confirming the purchase. The email will assign a reference code of the purchase, and detailed product features, price, shipping costs and data of various options for payment products of Biznaga Sureña S.L.

4.2 The User who purchases a Product through the Store must make the payment using the payment options specifically detailed in the Store.

4.3 Biznaga Sureña S.L. will file the electronic documents formalizing the contract, with a copy to the User once made the purchase. The contract will be in the Spanish language.

4.4 The order confirmation sent by Biznaga Sureña S.L. not valid as an invoice, just as proof of purchase. Biznaga Sureña S.L. will ship with the Product for the same bill.

5.1 The user has a right of withdrawal for which he may contact Biznaga Sureña S.L. via e-mail at the following address: mail and waive the purchase within a period not exceeding fourteen (14) working days from receipt of the Product. The Product should be sent together with the form duly completed return and a copy of the delivery note or invoice, duly completed, run by Biznaga Sureña S.L. the direct cost of returning the item. Such refund shall be made in accordance with the instructions Biznaga Sureña S.L. to the User in reply to his notification of the exercise of withdrawal. The User must return the Product within the maximum period of fourteen (14) days Biznaga Sureña S.L. showing how they return.

5.2 The waiver involves the refund of the amount paid. To do this, the customer must indicate on the return sheet the number and holder of the credit card to which Biznaga Sureña S.L. It should make the refund. The term for this refund shall be as prescribed in the Act.

5.3 You may not exercise the right of withdrawal when the Product is not returned in its original packaging and when the Product is not in perfect condition.

6.1 For any incident, claim or exercise of their rights, the User may send an email to the address maik

7.1 The geographical area of ​​sales through the Store is exclusively for the territory of the European Union, so that the delivery service is only for the territory. Products purchased through the store to the delivery address will be sent to the User indicates once verified the payment, the maximum delivery period of thirty (30) days set by default in the Act.

7.2 Biznaga delivery service Sureña S.L., is done in collaboration with various prestigious logistics operators. Orders will not be PO boxes, hotels or other non-permanent addresses.

7.3 The cost of shipping is not included in the price of the Products. At the time of purchase of the Product, the user will be informed of the exact cost of shipping.

7.4 Biznaga Sureña S.L. you can postpone the shipment of an order if Eve Eve weekend or 2 days or more holidays in the region of Andalusia. The objective of this measure is procuprar the best conditions for the product and avoid excessive apropiedas days outside environmental conditions.


8.1 The User acknowledges that all elements of the Store and of each of the products, information and materials contained therein, trademarks, structure, selection, arrangement and presentation of content, and computer programs used in relationship with them are protected by intellectual property rights and industrial own Sureña Biznaga SL or third parties, and that the General Conditions do not confer such rights on intellectual any other rights than those specifically covered in the same property.

8.2 Unless authorized by Biznaga Surena SL. Or possibly by other owners of the corresponding rights, or unless it is legally permitted, the User may not reproduce, alter, modify, disassemble, reverse engineer, distribute, rent , lend, make available or allow public access through any form of public communication of any of the elements mentioned in the previous paragraph. The User must use the materials, elements and information that you access through the use of the shop only for their own needs, agreeing not to make any direct or indirect commercial exploitation of materials, elements and information obtained through the same.

8.3 The User must not evade or manipulate any technical devices established by Biznaga Sureña S.L. or by third parties in the Store.


9.1 In compliance with Law 15/99 Data Protection Act, we inform you that your personal data and other information provided by the registration form, as well as from transactions, will be included and kept in a file for processing, property Biznaga Surena SL, while not requested cancellation. Treatment was allocated to the development and execution of the sale, personalized care products and services you purchase and the improvement thereof as well as the promotion of proprietary products and services. The user expressly authorizes Biznaga Sureña S.L. remission, including through electronic means, by Biznaga Sureña S.L. commercial communications and promotional offers and contests.

9.2 The User may at any time exercise their rights of access, rectification, opposition or cancellation by contacting Biznaga Sureña S.L., c / Clavel, 16 29730 Malaga (Spain) or by e-mail to mail, attaching a copy of his NIF or substitute identity document.

9.3. The answers marked with * in the registration form are mandatory. Its not answer prevent you from making the purchase of selected products.


10.1 Biznaga Sureña S.L. will facilitate the use of personal passwords to the user to register as such on the website. These passwords used for access to services provided through the Web Site. The user must maintain under his sole responsibility passwords in strict and absolute confidentiality, assuming, therefore, any damages or consequences of any kind arising from the breach or disclosure of the secret. For security reasons, the password telematic services linked to the Website may be modified at any time by the user. The User agrees to notify Biznaga Sureña S.L. immediately of any unauthorized use of your password and access by unauthorized parties to it.

11.1 Biznaga Sureña S.L. uses cookies to improve their services, easier navigation, maintain security, verify user identity, facilitate access to personal preferences and monitoring the use of the Store. Cookies are installed on the computer hard drive or in the browser memory in the folder configured by the operating system of the computer user to identify files.

11.2 If the user does not want to install on your hard drive a cookie, you must configure your Internet browser software to not receive them. Similarly, the User may freely destroy cookies. If the user decides to disable cookies, quality and speed of service can reduce and even lose access to some of the services offered in the shop.


These general conditions are governed by Spanish law. Any dispute arising from the interpretation or execution that may arise regarding the validity, interpretation, performance or termination of this contract shall be submitted to the Jurisdiction of the Courts of the City of Malaga.